Good read; concise and written in layman terms. A two minute recap of what decision makers must evaluate to load their IT team with winners. You can’t excel in your industry without excellence in your IT Department.
Of the 5 tips, I feel “Problem Solving Skills” is the most important. In my experience, this includes the concept of “coming up with workarounds”.
The key to productivity is keeping the boat afloat. Give the end user a way to still perform, while your IT team works on the readmore